IT Technician Opportunity in Quebec

Bring your IT expertise to a vital role as an IT Technician in Quebec. Provide technical support, manage requests, and enhance user experience in a supportive environment.
As an IT Technician, you will ensure proper functioning of computer systems while assisting users with technical issues. With 3-5 years of experience and a College Studies Diploma in Computer Science, you will be essential in improving IT services. This role emphasizes user satisfaction and collaborative problem-solving.
Key Responsibilities:
• Provide technical and application support to users
• Diagnose and resolve workstation, software, and peripheral issues
• Install and configure computer equipment, including desktops and laptops
• Manage support requests through a ticketing system
• Document solutions and interventions in the knowledge base
Requirements:
• 3 to 5 years of technical support experience
• Diploma of College Studies in Computer Science
• Proficient in Windows, Micro...