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IT Technician I

Arrivia

Mumbai, Maharashtra, India Full-Time July 21, 2026

Found Description

At arrivia, we use the power of travel to connect people to the world. To do that, our global team needs seamless, reliable technology around the clock. We are looking for a high-energy, eager-to-learn IT Technician I to join our global Information Systems team in our Mumbai office.

This is your launching pad into a global IT career. As our frontline support hero, you will be the first point of contact for our international team, resolving day-to-day issues, learning advanced cloud systems, and using cutting-edge AI tools to solve problems faster.


What You Will Do

  • Be the Face of IT: Triage and resolve day-to-day tickets across endpoint, account, application, and connectivity issues. Maintain our 48-hour handling standard to keep our global teams running smoothly.

  • Support Endpoints and Hardware: Guide new hires through their device setups (Windows and macOS), walk them through first-time sign-ins, and help troubleshoot b...
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