Found Description
**RH: David Nolasco****Position**:Service Desk Analyst**Location**:any state of Mexico**Industry - Sector: TI****What you'll do?
**- Reach a correct handle time, good adierance percentage, reach first time fix (ftf) metric, maintain communication with the team, team players, participate in implementations- Advanced level of English- Focused on user service.
**What you'll bring**:- Experience on Service Desk- Experience on creation of ticket's- Knowledge of Service Now- Experience on Voice**Soft skills**:Work Underpressure, Quality at work, Results Oriented**What can YOU expect in a career with Capgemini?
**- Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini's clients.
- You will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
- Yo...