Found Description
Job#: 3037386
Job Description:
Technical Help Desk - Intermediate
Duration: 12 months
Work Model: Hybrid/Remote (May have to come in the future or on demand)
In-Office Requirement: Remote unless needed to come into office. Required if equipment issues.
Work Hours:
Job Description
Title: Technical Help Desk - Intermediate
These roles are critical to the TSC Service Desk’s ability to provide excellent first level, 24/7 support for Banks technology and applications. These team members respond to and resolve technical incidents across multiple LOBs through Phone, Live Chat, Call-Back and Email channels. These roles will work closely with other Technology groups to ensure that incidents (both major and minor) are addressed in a timely manner.
What you'll be doing
In this role, you will support access request provisioning such as granting, modifying, or revoking us...
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