Found Description
Our client in the Telecoms Industry is looking to hire an IT Systems and Helpdesk Manager.
Duties & Knowledge
Role
- System infrastructure support
- SQL database support
- Reporting to customers and staff on issues and resolutions
- System support
- Maintain IT infrastructure of company and company's customers
- Assist Sales staff with technical support in meetings and solutions
Responsibilities
- Look after company system infrastructure, servers, connectivity, integration support, etc.
- Help with trouble shooting database issues
- Help with trouble shooting systems and providing feedback to development team
- Help with testing of all systems and providing test results to developers
- Ensure the company has proper redundancy for supporting of company solutions
- Ensure the company follows all ISO policies and procedures
- Create al...
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