It systems administrator (Monterrey)

Overview

The Cloud Systems Administrator applies technology solutions for corporate functions and customer-facing systems, with a focus on security. This role collaborates with peers and partners to deliver quality products, experiences, and exceptional customer service for Collaboration and End User Computing Applications.

Responsibilities

• Executing enterprise cloud initiatives
• Administering enterprise cloud systems
• Planning and implementing changes through Change Management
• Enhancing monitoring
• Responding to events through Incident Management
• Improving user experience
• Implements, administers, supports, and secures enterprise applications, identities (SSO & SCIM), corporate devices (Windows & Mac OS), and internal collaboration platforms (Email, Cloud File Storage, Intranet)
• Contributes to modernizing the Employee, Franchise, and Agent experience through automation, consistency, security...