Found Description
Act as the primary IT contact for both sites, managing communication and escalations.
Coordinate with global and local teams to deliver consistent technology services.
Lead delivery of all site IT functions: end-user support, infrastructure, business applications, and GxP compliance.
Solve hardware, software, and network issues; handle procurement and device life cycles.
Work with vendors and global IT to resolve major incidents swiftly.
Maintain ServiceNow ticket queues, meeting service levels and quality standards.
Support infrastructure and local systems, including servers, networking, and security.
Collaborate on audits and maintain documentation to meet compliance standards.
Contribute to improvement projects and introduce new technologies that enhance business efficiency.
Qualifications
Bachelor’s ...
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