Found Description
Agfa Healthcare is currently looking for an IT System Engineer, based in Madrid, who will be in charge of dedicated on‑site support for Clients/Contracts that require continuous support. As the first point‑of‑contact of Agfa on‑site, the role must deliver consistent, professional and quality service.
Responsibilities
Fill the proper installation documents accordingly, and manage equipment in the most proper way (Service Now, reporting, acceptance test)
Mixed work on site and remote.
Identify and communicate risk analysis and problems.
Cooperate with the R&D to solve problems and make a proper risk analysis.
Take care of the correct forwarding of the docs to all people involved, especially the specific features of the implemented project.
Qualifications
At least 2 years of professional experience in managing complex customers and hospital workflow.
Good knowledge of IT network and domain.
Experience with Windows Server, Linux/Unix, SQL, ...
Responsibilities
Fill the proper installation documents accordingly, and manage equipment in the most proper way (Service Now, reporting, acceptance test)
Mixed work on site and remote.
Identify and communicate risk analysis and problems.
Cooperate with the R&D to solve problems and make a proper risk analysis.
Take care of the correct forwarding of the docs to all people involved, especially the specific features of the implemented project.
Qualifications
At least 2 years of professional experience in managing complex customers and hospital workflow.
Good knowledge of IT network and domain.
Experience with Windows Server, Linux/Unix, SQL, ...