It Support (Xico) (Valle de Chalco Solidaridad)

We are a regulated leading trading company constantly growing and are excited to share that we are looking for an IT Support to join our fantastic team!

What you’ll be doing?

• Receiving and handling user requests in the scope of IT support.
• Preparation of user equipment, diagnostics of the technical condition of the equipment before sending it for repair.
• Creating user instructions and keeping them up to date.
• Administration of the corporate messenger and mail system.
• Keeping and maintaining IT Assets inventory.
• Assistance in device management.

Requirements

• Strong interpersonal skills.
• Bilingual English and Spanish.
• Confident knowledge of PC hardware, software and various OS.
• Responsible attitude to assigned tasks, attentiveness.
• Practical experience in managing general corporate IT systems (Google Workspace, mobile device management solutions).