Found Description
Job Title
IT Support
Summary
We are looking for an experienced IT Support professional to join a leading organisation in the oil and gas sector on a contract basis. This role is ideal for someone who enjoys troubleshooting, problem-solving and delivering excellent technical assistance to users.
Client Overview
Our client operates within the oil and gas industry, providing innovative solutions and services to global projects.
Location and Working Pattern
Woking – on-site role.
Contract - In scope of IR35
Responsibilities
Provide first-line technical support to employees, addressing hardware and software issues promptly.
Troubleshoot and resolve problems related to IT equipment and systems.
Ensure a high level of customer service while assisting users with technical concerns.
Log and manage support requests in accordance with organisational procedures.
Escalate complex issues to the relevant support teams when necessary.
IT Support
Summary
We are looking for an experienced IT Support professional to join a leading organisation in the oil and gas sector on a contract basis. This role is ideal for someone who enjoys troubleshooting, problem-solving and delivering excellent technical assistance to users.
Client Overview
Our client operates within the oil and gas industry, providing innovative solutions and services to global projects.
Location and Working Pattern
Woking – on-site role.
Contract - In scope of IR35
Responsibilities
Provide first-line technical support to employees, addressing hardware and software issues promptly.
Troubleshoot and resolve problems related to IT equipment and systems.
Ensure a high level of customer service while assisting users with technical concerns.
Log and manage support requests in accordance with organisational procedures.
Escalate complex issues to the relevant support teams when necessary.