IT Support Technician - Service Desk & Systems

Link-Worldwide, located in Mexico City, is seeking a dedicated IT Technician to provide first-level technical support to users. The ideal candidate will be responsible for diagnosing and resolving hardware, software, and network issues, while ensuring efficient incident management through service desk practices.

The role requires a Bachelor's degree in Information Technology and at least 1 year of relevant experience, with proficiency in Microsoft Office and familiarity with systems such as Windows and SQL.