Found Description
This is your chance to join the core of Promon’s operations as an **IT Support Technician**, where you’ll keep our IT systems running smoothly, support our people across the globe, and ensure we have the right technology in place to grow securely and sustainably.
**The Role**:
As our IT Support Technician, you’ll play a key role in Promon’s IT support function. From managing day-to-day support requests to overseeing logistics, hardware lifecycle, and supplier agreements, you’ll be at the heart of making sure our employees have the tools they need to succeed.
You’ll maintain and run our ITSM system, ensuring tickets are handled effectively, processes are documented, and IT operations are reliable. This is a hands-on role with a wide scope. One moment you’ll be troubleshooting a technical issue, the next you’ll be coordinating with suppliers. You’ll need strong communication skills, an organized approach, and the ability to balance technical know-how with service-minded support....
**The Role**:
As our IT Support Technician, you’ll play a key role in Promon’s IT support function. From managing day-to-day support requests to overseeing logistics, hardware lifecycle, and supplier agreements, you’ll be at the heart of making sure our employees have the tools they need to succeed.
You’ll maintain and run our ITSM system, ensuring tickets are handled effectively, processes are documented, and IT operations are reliable. This is a hands-on role with a wide scope. One moment you’ll be troubleshooting a technical issue, the next you’ll be coordinating with suppliers. You’ll need strong communication skills, an organized approach, and the ability to balance technical know-how with service-minded support....