IT Support Technician in Vancouver

Step up your IT career with Artemis Gold as an IT Support Technician in Vancouver. Excel in delivering professional support and handling Windows OS, software, and network issues.
As the IT Support Technician, you'll play a key role in supporting staff across multiple BC locations. Your responsibilities will include diagnosing technical problems, managing user access securely, and maintaining detailed documentation. This position demands a commitment to exceptional customer service and teamwork to enhance IT operations.
Key Responsibilities:
• Respond to user inquiries via phone, email, and helpdesk
• Troubleshoot and resolve IT issues effectively
• Oversee user access modifications in Azure AD
• Install and configure desktop systems and software
• Develop clear documentation for end-user support
Requirements:
• At least 2 years of experience in IT support
• Proficient in Windows OS and Microsoft 365
• Familiarity with networking concepts and cybersecuri...