IT Support Technician Edmonton at Quadra

Become an essential team member as an IT Support Technician in Edmonton, Alberta. Focus on providing outstanding tech support while engaging in IT initiatives at Quadra Chemicals.
As a full-time, permanent IT Support Technician, you’ll serve as the primary contact for technology needs at the Edmonton site. Your hands-on role will require troubleshooting hardware, software issues, and delivering top-notch user assistance. Collaborating with the Digital Support Group, you'll help maintain high-quality IT services while fostering strong relationships with users.
Key Responsibilities:
• Respond to IT support requests via phone, email, chat
• Troubleshoot hardware and software issues promptly
• Document incidents and solutions accurately
• Provide on-site and remote support as needed
• Support equipment setups and maintenance tasks
Requirements:
• Bachelor’s degree in Computer Science or IT-related field
• Minimum 4 years of hands-on IT support experience
• ...