Found Description
Job Overview
We are looking for a talented and experienced IT Support Technician who will be responsible to help and maintain Client s infrastructure and continuity of business operations for Client s employees. The technician is a key player in ensuring the smooth running of Client s IT endpoints and supporting its employees with their devices. This role implies a growth element into supporting and maintaining the Client core IT infrastructures including operational checks, validations and where necessary remediations of any identified issues.
Responsibilities
- Support Help AG end users and solve tickets reported issues
- Prepare new equipment, including asset tagging, assignment and tracking
- Creation of new users, assigning of ACLs and user on/offboarding
- Monitor hardware and software stock levels and place order requests
- Maintain endpoint security, software updates and patching
- Monthly Endpoint Health Chec...