IT Support Technician at Little Canada

Become an IT Support Technician with Little Canada at their Toronto location. This full-time role is essential in providing comprehensive user support and system management.
Little Canada has an immediate opening for an IT Support Technician. You will assist users with network access, address computer-related issues, and collect logs for technical references. Substantial responsibilities include training users and backing up web-server operations to maintain business continuity.
Key Responsibilities:
• Enable user access to networks and systems
• Monitor and report on system performance
• Assist users facing computer issues
• Consult guides and manuals for troubleshooting
• Log problems and solutions for tech reference
Requirements:
• Completion of a 1-2 year IT program or equivalent
• At least 7 months experience in IT support
• Canadian citizenship or valid work permit required
• Proficient in English or French
• Strong interpersonal skills for ...