IT Support Team Lead – German & English (Remote)

rindus, a People company, seeks a seasoned IT Support leader to own and optimize day-to-day processes, mentor a service desk team, and promote a customer-first culture. The role emphasizes ITIL-aligned incident, request, and knowledge management, plus advancing self-service and KPI tracking across the organization.

The position offers a flexible working model (office, hybrid, or full remote) with English and German language support as a requirement, and collaboration with a distributed team