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On-site - Cebu Fresh Graduate/Student Bachelor Full-time
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Job Description
IT Support Staff provide technical assistance and support to ensure the efficient operation of an organization’s IT systems. This role involves troubleshooting hardware and software issues, maintaining systems, and assisting end-users with technology-related needs. IT Support Staff are crucial in minimizing downtime and improving overall productivity.
Key Responsibilities:
- Provide technical support to end-users via phone, email, or in-person.
- Diagnose and resolve hardware, software, and network issues.
- Install, configure, and maintain computer systems, printers, and other peripherals.
- Perform system updates, patches, and backups to ensure security and reliability.
- Proven experience in IT support or a related field.
- Strong knowledge of computer systems, networks, and troubleshooting techniques.
- Proficiency with ...