Found Description
Become an IT Support Specialist at NTT DATA in Vancouver, British Columbia, where you will provide on-site and remote technical assistance. Solve everyday issues and help ensure efficient operations with your IT expertise.
In this Deskside Technician position, you'll manage technical requests and perform hardware and software installations for clients. Your experience with desktop support, printer support, and application packages is crucial as you diagnose and resolve issues independently. Adapting to schedules requiring on-call availability will be essential.
Key Responsibilities:
• Handle service requests efficiently and accurately
• Address on-site technical problems from the Service Desk
• Install and configure various IT hardware and software
• Train users on systems and applications briefly
• Report potential system issues to management
Requirements:
• 1-2 years' experience in IT support environment
• Knowledge of Active Directory and Service Now
In this Deskside Technician position, you'll manage technical requests and perform hardware and software installations for clients. Your experience with desktop support, printer support, and application packages is crucial as you diagnose and resolve issues independently. Adapting to schedules requiring on-call availability will be essential.
Key Responsibilities:
• Handle service requests efficiently and accurately
• Address on-site technical problems from the Service Desk
• Install and configure various IT hardware and software
• Train users on systems and applications briefly
• Report potential system issues to management
Requirements:
• 1-2 years' experience in IT support environment
• Knowledge of Active Directory and Service Now
Ready to Apply?
Submit your application for IT Support Specialist - Vancouver at NTT DATA North America
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