Found Description
Role: Service Desk & Remote Support Services Experience: 1 Budget: 3 LPA Location: Noida Work Mode: Full-Time(On-site) Roles & Responsibilities : First Level Technical Suppo rtProvide first-level technical support via phone, email, and Helpdesk ticketing syste m.Troubleshoot and resolve hardware, software, and network issue s.Escalate complex problems to appropriate IT team s.Collaborate with IT teams to implement new technologies and improve system s.Enrolment Suppo rtSupport for enrolments, re-enrolments, and machine reset s.OKTA Related Requirements / Issu esSupport for OKTA MFA/MFA setup, manual authentication process, and fast pas s.Account Related Issu esUnlock IDs, resolve OKTA and Windows login issue s.Handle password resets and account lockout s.SSO Password Res etPassword reset for employees and contractor s.Access Provisioni ngApplication access, Wi-Fi setu p.Addition to IBEX and NorthCEE security group s.Shared drive and printer acces s.Vulnerability Remediati onSupport for...