Found Description
Elevate your IT skills as an Information Technology Support Specialist focusing on endpoint troubleshooting. This position emphasizes technical support for a variety of devices in a dynamic work environment.
As a crucial part of the IT department, you will provide L1 technical support for user devices such as laptops and smartphones. Experience with Windows 10/11 and Microsoft 365 is essential, as you'll troubleshoot software and network issues while managing hardware deployments and inventory. Your role will primarily revolve around supporting employees technically both onsite and remotely.
Key Responsibilities:
• Provide L1 tech support for computing devices
• Diagnose operating system and software issues
• Assist with hardware imaging and deployment
• Log and manage incident tickets and service requests
• Maintain accurate inventory of assets
Requirements:
• 1–2 years of experience in IT Helpdesk roles
• Strong skills in Windows 10/11 troubleshooting
As a crucial part of the IT department, you will provide L1 technical support for user devices such as laptops and smartphones. Experience with Windows 10/11 and Microsoft 365 is essential, as you'll troubleshoot software and network issues while managing hardware deployments and inventory. Your role will primarily revolve around supporting employees technically both onsite and remotely.
Key Responsibilities:
• Provide L1 tech support for computing devices
• Diagnose operating system and software issues
• Assist with hardware imaging and deployment
• Log and manage incident tickets and service requests
• Maintain accurate inventory of assets
Requirements:
• 1–2 years of experience in IT Helpdesk roles
• Strong skills in Windows 10/11 troubleshooting
Ready to Apply?
Submit your application for IT Support Specialist Remote Position at Tech People 247
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