Found Description
Job Overview
Capitole Consulting keeps growing and we want to do it with you! We have an exciting opportunity to provide technical support to end users and ensure the smooth operation of workplace services. The role combines user support, incident management and workstation administration in a corporate environment.
Responsibilities
- Manage, track and resolve incidents and service requests through Jira Cloud and Jira Service Management.
- Provide onsite and remote support to end users.
- Administer and maintain Active Directory and related policies.
- Install, configure and deploy workstations and end‑user equipment.
- Create and maintain technical documentation and knowledge base articles.
- Ensure proper categorization, prioritization and follow‑up of support activities.
Qualifications
- Vocational Training (IT) or higher education in a related field.
- Solid knowledge...