IT Support Specialist / IT Helpdesk

Inventory Technicians are responsible for providing the Astreya user experience. From order tracking, accessories management, managing hardware and accessory deployment to front line users, conference room maintenance and behind the scenes user setup, Inventory Technicians enable over 70,000 staff around the globe. This is an introductory role to IT services.

• Works on complex assignments requiring a high degree of initiative
• Requires minimal oversight and is proactive. May act as a team leader.

• Handle inventory and asset management, conference room preventative maintenance, and e-recycling
• Support a complex and fast paced environment focused on video conference rooms with outstanding attention to customer satisfaction
• Ensure audio and visual quality, troubleshooting any issues that may arise and any requests from meeting attendees.
• Deploy and recover la...