IT Support Specialist: Help Desk & User Tech

Concord is seeking an IT Helpdesk Support Technician in Mexico City to assist with workstation, network, and software issues. You will install and upgrade software/hardware, create user accounts, and maintain security access while helping users resolve problems efficiently.

Ideal candidates have up to two years of IT experience, basic networking knowledge, and fluent English; Spanish is a plus. This role requires the ability to work extended hours and handle physical tasks as needed, with a