Found Description
**Role Overview**
The Workplace IT on-site team member addresses all incidents, tasks, and requests assigned to him/her promptly and efficiently.
**Job Responsibilities
- Provides technical support for Infrastructure items and NXP devices within a defined scope.
(i.e., data centers, telecommunication rooms, telephony, and PCs)
- Perform technical activities related to PC lifecycle (Image, configure, deliver, refresh, and retire)
- Help Personal Computer users troubleshoot problems and perform corrective actions for hardware and software.
- Collaborate with other IT team members when the problem is beyond his/her capabilities or scope of work.
- Provide a positive customer experience while addressing client issues, concerns, or questions.
- Collaborate on administrative activities on-site, such as running inventory, managing stock levels, ordering devices, and following disposal procedures.
**Technical skills**
- 3 + years of experience in ...