IT Support Specialist - End-User & Asset Lifecycle

Sharp Brains is seeking an IT Support Specialist to provide onsite end-user support, office infrastructure, asset management, and project-based assistance at our Tlaxcala office. You will troubleshoot hardware and software, deploy and decommission devices, and ensure the smooth operation of LAN, Wi-Fi, printers, and conference room tech.

The role requires coordinating with remote technical teams and vendors, supporting moves and equipment refreshes, and maintaining accurate asset records and