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IT Support Specialist

Jobtailor

eastwood, on, Canada Full-time July 04, 2026

Found Description

Responsibilities



  • Setup new Users, modify access for existing users and offboard users as required

  • Manage user accounts, permissions & access rights

  • Maintain firewalls and security policies

  • Manage all computers, laptops and equipment including sending and retrieving of the assets

  • Act as Data Protection Officer in the Philippines

  • Basic remote troubleshooting of computer hardware, software, network, connectivity & 3rd party applications

  • Create documentation and self-service tips for troubleshooting – publish on SharePoint/Intranet

  • Log in all support tickets and provide timely resolution based on agreed SLA’s

  • Ensure compliance with IT security requirements and policies

  • Ensure reliable monitoring and alerting for systems infrastructure

  • Identity management on platforms using Azure Active Directory and Active Dire...

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