Found Description
We are looking for a mid-level IT Support Specialist to support and manage our organization’s IT systems, infrastructure, and end-user technology. This role requires a solid understanding of network administration, system management, and day-to-day user support. You’ll work closely with internal teams to ensure the stability, security, and efficiency of our IT operations.
Key Responsibilities
- Administer and support Windows-based servers, user workstations, and cloud services (Microsoft 365, Azure, etc.).
- Maintain Active Directory, file servers, user accounts, and group policies.
- Provide Level 1 and 2 technical support for hardware, software, printers, network issues, and other IT-related incidents.
- Monitor and manage network performance, security updates, and antivirus systems.
- Conduct regular backups, disaster recovery checks, and ensure data integrity.
- Support IT projects, including system upgrades, network impro...