IT Support & Operations Engineer

At Rayn, we don’t just work—we innovate, collaborate, and create solutions that leave a lasting impact. As a Forward Deployed Engineer (FDE), you will be the technical face of our organization at the client site, bridging the gap between our platform capabilities and the complex, real-world problems our customers face. You will lead technical discovery sessions, architect and deliver compelling pre-sales demonstrations, and serve as a trusted advisor throughout the sales cycle. You thrive in ambiguous, fast-moving environments and can translate technical depth into clear business value. What you will bring to Rayn as an IT Support & Operations Engineer
Provide remote IT support to end users across multiple managed clients.
Troubleshoot user issues related to laptops, desktops, accounts, permissions, email, collaboration tools, audio/video setup, connectivity, and general IT operations.
Support both Microsoft and Google workplace environments, including Microsoft 365, Google Wo...