Found Description
Why This Role Matters
The IT Support Officer plays a critical role in ensuring the smooth operation of Savills’ technology environment by providing timely technical support, resolving IT issues, maintaining systems and equipment, and supporting technology projects. As the first point of contact for IT-related enquiries, this role helps minimise downtime, enhance the employee experience, and enable staff to work efficiently, ultimately supporting business productivity and operational success.
What You’ll be Doing
- Providing first-level IT support to internal and external customers.
- Managing support tickets and ensuring timely resolution of technical issues.
- Maintaining the reliability and performance of IT systems and equipment.
- Troubleshooting and resolving hardware, software, and network issues.
- Assisting with onboarding and offboarding tasks including account creation and access manage...