It Support Manager (Relocation To Madrid)

Responsibilities
Si desea conocer los requisitos para este puesto, siga leyendo para obtener toda la información relevante.
Support Spooners with day‑to‑day IT needs, triaging and resolving escalated helpdesk requests—while designing automated first‑response systems and continuously improving support workflows through better tooling.
Lead the integration of IT stacks from newly acquired companies into a unified ecosystem, ensuring compatibility, continuity, and strong operational standards.
Keep the office IT infrastructure—including networking, conferencing, and access control systems—running securely and reliably.
Manage hardware and software onboarding and off‑boarding ensuring devices, accounts, and access are correctly provisioned and documented.
Provide technical support for live events, handling setup, testing, and real‑time troubleshooting to ensure everything runs flawlessly.
Qualifications
Reasoning ability.
Given the necessary kno...