Found Description
RemoteStar is looking to hire an IT Support Manager (CPG, E-Comm, Retail, FMCG domain with B2B Commerce Solution) on behalf of our client in Spain.
Location: Hybrid working with offices either in Madrid/Barcelona.
Travel Requirements: This position is expected to travel approximately 50% of the time.
Client Details:
Leading SaaS tech company, specialising in mobile-supported business process automation with a significant presence in the USA, Mexico, the UK, and Greece. Their global footprint is expanding, with projects in over 27 countries and a user base exceeding 100,000. They are expanding their business in Spain.
Responsibilities:
Lead the implementation and management of an European Customer Support Centre offering support to over 25 countries.
Oversee the delivery of N2 and N3 IT Support, including incident logging, follow-ups, and closures.
Assembly, governance, and management of a team working with highly customised and complex B2B softwa...
Location: Hybrid working with offices either in Madrid/Barcelona.
Travel Requirements: This position is expected to travel approximately 50% of the time.
Client Details:
Leading SaaS tech company, specialising in mobile-supported business process automation with a significant presence in the USA, Mexico, the UK, and Greece. Their global footprint is expanding, with projects in over 27 countries and a user base exceeding 100,000. They are expanding their business in Spain.
Responsibilities:
Lead the implementation and management of an European Customer Support Centre offering support to over 25 countries.
Oversee the delivery of N2 and N3 IT Support, including incident logging, follow-ups, and closures.
Assembly, governance, and management of a team working with highly customised and complex B2B softwa...