Found Description
We are seeking an experienced and proactive IT Support Executive to join our team. The ideal candidate will have at least 2 years of hands‑on experience in providing technical support, troubleshooting hardware and software issues, and ensuring smooth day‑to‑day IT operations within the organization.
Key Responsibilities
- Provide first and second‑level technical support to end‑users (on‑site and remote).
- Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.
- Troubleshoot system and network problems, diagnosing and solving hardware/software faults.
- Monitor and maintain computer systems and networks to ensure optimal performance.
- Manage IT assets, inventory, and documentation.
- Set up new user accounts and profiles and deal with password issues.
- Respond in a timely manner to service issues and requests, ensuring minimal downtime.
- Work closely wi...