IT Support Executive

Overview

Job Overview: We are seeking a reliable and tech-savvy IT Support Executive to join our school’s operations team. This role is essential for maintaining smooth IT operations, supporting staff, teachers, and students with hardware, software, and network issues. The ideal candidate will be proactive, detail-oriented, and passionate about enabling a seamless educational environment through reliable technology support.

Key Responsibilities

• IT Helpdesk & User Support:
• Provide first-line technical support to staff, teachers, and students via face-to-face, phone, email, or ticketing system.
• Troubleshoot common issues with computers, printers, projectors, and school devices.
• Deliver basic user training on software tools like Microsoft Office 365 and school systems.

• Hardware & Software Maintenance:
• Install, configure, and maintain desktops, laptops, peripherals, and ...