It Support Engineer - System Administrator

**Vacante para la empresa SerGerard en Del Valle -Benito Juárez, Ciudad de México**:** Main responsibilities of our System Administrator**:- Performing installations, configuring, maintenance, and repairs of all hardware/software technologies.
- Troubleshooting and providing technical support to employees on-site and remote within SLA, or within a timely manner.
- Creating and managing system permissions and user accounts.
- Performing regular security tests and security monitoring.
- Manages accurate and proper records of Company' hardware and software assets.
- Maintaining networks and network file systems- Contributes to the improvement and enhancement of day-to-day processes and procedures.
- Collaborates with global IT teams on 2nd level/out-of-scope issues.
- Manages suppliers for the repair, replacement, and maintenance of hardware, software, and technology services.
- Might be assigned to specific projects that contributes with IT performance ...