IT Support Engineer Specialist

Rapido Solutions Group , we connect fast-growing U.S. companies with top global talent. From Guadalajara and León , we create career opportunities that bridge Mexico and the U.S. logistics industry.

We value diversity, joy, and passion , fostering a dynamic workplace where people grow both personally and professionally. Our goal is to be the best place to work , offering wellbeing programs, social initiatives, and real career growth.

English Level: B2 Intermediate

$500 MXN punctuality bonus

4% of savings fund

The IT Support Engineer Specialist serves as the primary IT point of contact for the Leon office, providing comprehensive technical support to all users. This role focuses on resolving Level 1 and 2 technical issues, including network troubleshooting, hardware and software support, and escalating Level 3 problems efficiently. The ideal candidate is a goal-oriented problem solver with strong n...