Found Description
- Provide full IT helpdesk support to companysend users, including daily on-site assistance and occasional remote support during assigned shifts.
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Monitor the companysticketing system for SFC, WMS, and manufacturing system issues, and provide support according to established SOPs.
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Retrieve and analyze system transaction data using fundamental SQL queries.
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Monitor network and server health to ensure stable tester and production environments escalate issues during emergencies with basic TCP/IP knowledge.
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Support and troubleshoot production label printing issues involving Zebra and Sharp printers.
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Conduct internal IT audits and training sessions to ensure factory IT compliance, following defined procedures and policies.
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Coordinate employee onboarding and offboarding processes, including system and access management.
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Handle IT asset...
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