Found Description
Job Details About the Role: u&u Recruitment Partners is seeking an experienced IT Support Engineer to join a growing technology team based in Geelong. This is a permanent opportunity with an immediate start available for a technically strong support professional who enjoys solving complex problems, mentoring others and delivering exceptional customer service. Working within a fast-paced support environment, you'll act as a senior escalation point across a diverse range of technologies and customer environments. You'll be responsible for resolving complex technical issues, supporting key customer stakeholders, assisting junior team members and contributing to the ongoing improvement of service delivery. This role will suit someone who thrives on troubleshooting challenging issues, enjoys working across multiple technology stacks and can confidently engage with both technical and non-technical stakeholders. Key Responsibilities: Provide Level 3 technical support and esca...