IT Support Engineer

Job Details

Job Location: Manila, homebase

Job Purpose: Navitas Semiconductor (Nasdaq: NVTS) is a high-growth, publicly traded technology company seeking an IT Support Engineer to handle the full range of end-user support requests. The ideal candidate will be self‑motivated, energetic, tech‑savvy, collaborative, a strong troubleshooter who can both deliver frontline support and resolve complex, escalated issues, and understands the dynamics of a fast‑growing company.

Key Responsibilities and Duties

• Provide both frontline and escalated technical support, handling the full range of incidents and service requests from initial intake through resolution—primarily for the local region, and for global offices as needed
• Diagnose and resolve advanced hardware, software, network, and connectivity issues for end users
• Respond to and manage incidents and service requests through the ticketing system, meeting required SLAs
• Administ...