Found Description
Based in Central London and founded in 1833, this group of companies are looking for a Support Engineer to join their Support Team.
The client
They have a huge emphasis on sustainability, people development and performance. You’d be supporting 150 employees as well as helping to train up an apprentice in your team.
What will you be doing?
It’s a fairly standard Support role. You’ll be delivering IT inductions to new employees, working with third parties and helping to proactively manage onsite systems.
Documentation is currently being worked on so there’s a fair amount to get stuck into here. Then there’s your general day to day tasks of dealing with tickets as they come through (they use Teamworks and Freshdesk, though they’d be looking for you to unify this more).
There is occasional travel to their Tunbridge Wells hub so you’ll have to be comfortable with this.
Lastly, you’ll be hands on with training up the apprentic...