Found Description
technologies-expected :
- Active Directory
- VMware
responsibilities :
- Provide professional desktop support for macOS, Windows, and Linux systems, as well as mobile devices.
- Manage system and software deployments using enterprise tools (e.g. Microsoft SCCM, JAMF Pro).
- Configure and maintain user environments, including accounts, network access, printing, and email services.
- Diagnose and resolve hardware and software issues across supported platforms.
- Deliver a responsive, user-focused helpdesk service with a strong emphasis on customer satisfaction.
- Track, document, and manage support requests in line with IT service management best practices.
- Contribute to the continuous improvement of IT services, infrastructure and user experience.
requirements-expected :
- At least 2 years of professional experience in an IT support environment...