It Support Engineer (Guerrero)

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an IT Support Engineer located in Guadalajara, North Campus. Reporting to the Information Technology Manager, the IT Support Engineer role involves being responsible for giving support to Flex Enterprise Collaboration Technologies on America’s Shift.

• Provide ServiceNow L2 support.
• Operate and support collaborative and productive ServiceNow.
• Collaborate support.
• Execute projects and automation processes.
• Participate in Incident, Problem, and Change management processes.

• BA/BS or equivalent work experience.
• Fluent in English.
• Problem Solver.
• ServiceNow knowledge or experience.
• Customer focus.
• Schedule availability.
• Scripting knowledge (any programming knowledge) is a...