IT Support Engineer: Fast, User-Focused Helpdesk Pro

NSEARCH GLOBAL PTE. LTD. in Singapore is seeking an IT Support Engineer to manage user requests, tickets, and SLAs. You will triage issues, coordinate with L2 and AMS teams, and maintain knowledge resources.

The role emphasizes clear communication with end users, ongoing documentation, and participation in governance activities across platforms. Prior helpdesk experience and familiarity with ITSM tools are advantageous.