Found Description
eir business talent are seeking applications for an IT Support Engineer, this is a permanent position located in Baldoyle, Dublin 13. This position is fully onsite. Requirements: Act as a primary on site point of contact for IT support requests Provide first line support for hardware, software, access and application issues Support Windows based devices, printers, mobile devices and peripherals Support users with Microsoft 365 applications, accounts and permissions Log, manage and resolve tickets using Freshdesk IT service desk system Escalate issues appropriately while maintaining ownership and communication Deliver a responsive, professional and user focused IT support service Device, Asset and Environment Management Maintain the IT asset register, including devices, licences and warranties Support device setup, deployment, replacement and decommissioning Assist with IT equipment procurement and stock control Support general IT housekeeping and stability of the onsite environment Wor...