Found Description
PFH Technology are looking for an experienced IT Support Engineerto join our clients growing team in Dublin. Objective: Provide hands on end user support, administration, installation and issue resolution onsite for our client. Contract: 12-month rolling contract Location: Dublin Start Date: August 2025 Key Responsibilities: Responsibilities may include, but are not restricted to: Ticket management: tickets are assigned by the Helpdesk based offsite, resolve it as per process. Teams meeting room: Conference room equipment, reactive (may be during a meeting) and proactive testing and updating of meeting rooms check relevant documentation. Stock Management: Ensure spares are managed for replenishment, good housekeeping for labelling and management of peripherals to ensure adequate tracking. Prioritise, manage and responding to helpdesk calls in a timely manner logged on the help desk system; Establish and build on good working relationship with customers Troubleshoot and if required, ref...