Found Description
Salary: £18,000 - 18,000 per year
Requirements:
- Proven experience in Level 2 IT support or similar role
- Strong understanding of IT fundamentals including networks, hardware, and domains
- Good working knowledge of Windows 10 and Windows 11
- Experience supporting end user hardware and software issues
- Familiarity with Microsoft Office applications and Lotus Notes
- Experience supporting mobile devices
- Understanding of data backup techniques
- Experience working within an ITIL environment
- Strong communication and customer facing skills
- Logical and analytical approach to troubleshooting
- Ability to work independently and manage workload effectively
- Familiarity with Microsoft SCCM (desirable)
- Experience working with ServiceNow (desirable)
- Exposure to virtualisation, MDM and VPN environments (desirable)
Responsibiliti...
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