Found Description
Job Responsibilities
- Support users through direct end user support or through projects that deliver changes to the end user environment
- Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology
- Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate
- Assist with patching and upgrading end user devices
- Address quality and schedule conflict.
- At least 4 years’ experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector
- Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments
- Knowledge of Desktop Services security and access standards and practices
- Basic understating of networking and server technologies
- Proficient in supporting a Win...
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