Found Description
Elevate user productivity as an IT Support & Workplace Operations Coordinator at Top Hat in Toronto HQ. This role enhances employee experience through proactive IT solutions and support.
Top Hat is seeking an IT professional to join their team as an IT Support & Workplace Operations Coordinator. You will focus on end-user productivity, device management, and office administration. With a requirement for on-site work five days a week, this role also offers flexibility for occasional remote work. High-level skills in communication, problem-solving, and time management are essential.
Key Responsibilities:
• Resolve help desk tickets and manage the support queue
• Drive transformative IT changes in cross-functional projects
• Manage devices using Jamf Pro and NinjaOne
• Oversee SaaS license management and user provisioning
• Execute office processes like event planning and supply management
Requirements:
• 3+ years in a Mac-based office environment
• Strong sp...
Top Hat is seeking an IT professional to join their team as an IT Support & Workplace Operations Coordinator. You will focus on end-user productivity, device management, and office administration. With a requirement for on-site work five days a week, this role also offers flexibility for occasional remote work. High-level skills in communication, problem-solving, and time management are essential.
Key Responsibilities:
• Resolve help desk tickets and manage the support queue
• Drive transformative IT changes in cross-functional projects
• Manage devices using Jamf Pro and NinjaOne
• Oversee SaaS license management and user provisioning
• Execute office processes like event planning and supply management
Requirements:
• 3+ years in a Mac-based office environment
• Strong sp...