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IT Support Analyst

Ascent People Ltd

South-Africa, noordwes, South-Africa Full-time July 12, 2026

Found Description

IT Support Analyst

Location: North West

Industry: IT

Salary: £25000 - £27000 per annum + Bonus + Benefits

Posted: 22/03/2021

IT Support Analyst – 1st, 2nd, 3rd line support.

My client, established for many years with offices all across the world, is looking to expand its IT Service Desk team.

Successful candidates should be customer service‑oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. Experience with desktop hardware, software applications, operating systems and network connectivity is required.

With 3-5 years of previous IT support experience you will possess most of the following skills:

  • Proven customer service skills
  • Windows Desktop Operating Systems (Windows 10 and below)
  • Google G Suite
  • Working knowledge of Helpdesk ticketing and remote management solutions
  • Active Directory – User Admini...

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