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Job Details **About the Role: ** u&u Recruitment Partners is seeking an IT Support Technician or IT Support Analyst to join a growing technology team based in Geelong. This is a permanent opportunity with an immediate start available for someone with 1–5 years of IT support experience who enjoys solving problems, helping customers and working in a fast-paced environment. You'll be responsible for providing technical support across a broad range of technologies, managing support requests, troubleshooting issues and delivering an outstanding customer experience. The team is looking for someone who can confidently engage with users, think critically and take ownership of issues through to resolution. ** This opportunity would suit either: ** An IT Support Technician with 1–3 years' experience looking to continue developing their technical skills; or An IT Support Analyst with 3–5 years' experience seeking broader exposure and increased responsibility. **Key Responsibilitie...